How it works

Compatible devices for True TV app
 
Smart Phone
Android
iOS (Apple)
Computers
Windows
Apple
Android Devices
Firesticks and Fire TV
Android Box
Tablets
Gaming Consoles
Xbox 1
PS4
TV's
Android TV
Apple TV
Samsung Smart TV
LG smart TV
 
 
HOW TO INSTALL THE APPS?
 
Determine which device you are trying to install the app on. Please refer to following appropriate installer:
 
Firestick
 
  • Go to the setting from your home screen>Device or MyFireTV>Developer Options> turn "on" apps from from unknown sources
  • Download the "Downloader" app
  • Open the "downloader" app
  • Allow downloader access to your photo and files. 
  • type bit.ly/soplay25166 in the HOME section url of the downloader app and allow it 5 seconds to redirect
  • click install
  • Click open
  • enter the provider ID, username & password that has been emailed to you. 
Smart phones, Android devices and Tablets
 
For android devices Download SoPlay from your play store
For IOS apple phones Download SoPlayer from the app store.
Gaming Consoles
 
Email us the mac number (send us the MAC for which option you use your device wired or wireless) and serial number of your gaming console.
You can find the mac (please email us the mac you use wired or wireless) by going to setting>network>advance settings
You can find the serial number on a sticker in the bottom of your gaming console
Finally on go in to a browser and type in -----> https://sotv.norago.tv/wbs 
DO NOT ATTEMPT TO LOGIN UNTIL YOU RECEIVE CONFIRMATION THAT WE HAVE ADDED YOUR DEVICE TO YOUR ACCOUNT.
Sign in using the login mac number and serial number.
Smart Samsung and LG TV's
Search for Soplayer app on you TV's app store.
To download True TV on a MAC
download bit.ly/Nora-Mac
To download True TV on a PC
download http://bit.ly/NoraPC
After you have downloaded SoPlayer press where it says "username/password". Next make sure you have purchased your subscription at https://truetvgo.com/collections/all page. After you have placed your order you will be emailed your providerID, Username and password. You are now ready to enjoy True TV!!
 
 
What countries does it work in?
Yes it works worldwide. Anywhere you have an internet connection.
 
How to remove or change device?
 
Yes! You can definitely change and remove device.
 
email us at support@truetvgo.com to reset your account
 
To unlink/remove device you will need to contact us via email. We will remove it on our system.
 . 
Can I use it anywhere?
No, you can only access and enjoy the service using the same IP/internet for all 3 devices.
 
Error? Issue? Contact Us
We have 9am-5pm customer service representative that can assist you.
 
Feel free to reach us at:
 
EMAIL US at :support@truetvgo.com
 
What channels do you have?
We have over 1000 channels available! For the list of live channels, please check :
http://truetvgo.com/pages/about-us
 
Helpful Hints!
 
We offer great products and service but in some small cases channels or complete service might buffer to reset. Here are some helpful hints to minimize buffering:
 
Verify that you are receiving good to great wifi service in the areas you are planning to have your devices (firestick, firetv or Android box) unless you are planning to hard wire your device. You can verify how strong is your service by using 1 of many free services or apps EX: speedtest.net.
If your channels are not working please troubleshoot your modem as most times its an issue with your modem or wifi. 
If you continue to have any issues with one or your complete subscription please email us at support@truetvgo.com