How it works

Smart Phone

Android

iOS (Apple)

Computers

Windows

Apple

Android Devices

Firesticks and Fire TV

Android Box

Tablets

Gaming Consoles

Xbox 1

PS4

TV's

Android TV

Apple TV

Samsung Smart TV

LG smart TV

 

 

 

Determine which device you are trying to install the app on. Please refer to following appropriate installer:

 

 

• Go to the setting from your home screen>Device or MyFireTV>Developer Options> turn "on" apps from from unknown sources
• Download the "Downloader" app
• Open the "downloader" app
• Allow downloader access to your photo and files. 
• type in -----> 73881 on the HOME section url of the downloader app and allow it 5 seconds to redirect
• click install
• Click open
• enter the provider ID, username & password that has been emailed to you. 

 

For android devices Download SoPlay from your play store

For IOS apple phones Download SoPlayer from the app store.

 

Email us the mac number (send us the MAC for which option you use your device wired or wireless) and serial number of your gaming console.

You can find the mac (please email us the mac you use wired or wireless) by going to setting>network>advance settings

You can find the serial number on a sticker in the bottom of your gaming console

Finally on go in to a browser and type in -----> https://sotv.norago.tv/wbs 

DO NOT ATTEMPT TO LOGIN UNTIL YOU RECEIVE CONFIRMATION THAT WE HAVE ADDED YOUR DEVICE TO YOUR ACCOUNT.

Sign in using the login mac number and serial number.

Search for Soplayer app on you TV's app store.

download bit.ly/Nora-Mac

download http://bit.ly/NoraPC

After you have downloaded SoPlayer press where it says "username/password". Next make sure you have purchased your subscription at https://truetvgo.com/collections/all page. After you have placed your order you will be emailed your providerID, Username and password. You are now ready to enjoy True TV!!

 

 

Yes it works worldwide. Anywhere you have an internet connection.

 

 

Yes! You can definitely change and remove device.

 

email us at support@truetvgo.com to reset your account

 

To unlink/remove device you will need to contact us via email. We will remove it on our system.

 . 

No, you can only access and enjoy the service using the same IP/internet for all 3 devices.

 

Error? Issue? Contact Us

We have 9am-5pm customer service representative that can assist you.

 

Feel free to reach us at:

 

EMAIL US at :support@truetvgo.com

 

What channels do you have?

We have over 1000 channels available! For the list of live channels, please check :

http://truetvgo.com/pages/about-us

 

Helpful Hints!

 

We offer great products and service but in some small cases channels or complete service might buffer to reset. Here are some helpful hints to minimize buffering:

 

Verify that you are receiving good to great wifi service in the areas you are planning to have your devices (firestick, firetv or Android box) unless you are planning to hard wire your device. You can verify how strong is your service by using 1 of many free services or apps EX: speedtest.net.

If your channels are not working please troubleshoot your modem as most times its an issue with your modem or wifi. 

If you continue to have any issues with one or your complete subscription please email us at support@truetvgo.com