How it works

Compatible devices for True TV app
Smart Phone
iOS (Apple)
Android Devices
Firesticks and Fire TV (Recommended)
Android Box
Gaming Consoles
TV's  (Does not work on all models)
Android TV
Apple TV
Samsung Smart TV
LG smart TV
Determine which device you are trying to install the app on. Please refer to following appropriate installer:

    • Download the "Downloader" app
    • Open the "downloader" app
    • Allow downloader access to your photo and files. 
    • While on the home tab of downloader type in
    • Click GO
    • Go to settings>Developer Options> turn "on" apps from from unknown sources for the Genplay and Downloader app
      • If you have a 4k firestick max while in the settings click on about then click on 4k fire TV stick 8 times first.
    • After you have turned on "apps from unknown sources" click the back button until you're back on the downloader app.
    • Click GO to download the URL again
    • Install app
    • Click open
    • enter the service ID, username & password that has been emailed to you.
    Android phones, Android devices 
         For Apple (Iphone), TVs, Computer


        Accesing your profile on CART.TRUETVNOW.COM
        • visit
        • enter your phone numer or email address then click on loging
        • You will be sent code via text or email address to verify you, enter the code in the system.  
        • Click on "store" and renew your service for your preferred option. (i.e. 1 month or 3 months)

        **** If you're having an issue accessing your profile on please email us at or text at 917-440-1346****


        What countries does it work in?
        Yes it works worldwide. Anywhere you have an internet connection.
        How to remove or change device?
        Login to your profile on
        Can I use it anywhere?
        No, you can only access and enjoy the service using the same IP/internet for all 5 devices in the same location. 
        Error? Issue? Contact Us
        We have representative that can assist you.
        Feel free to reach us at:
        EMAIL US at or Text us at 917-440-1346
        What channels do you have?
        We have over 900 channels available! For the list of live channels, please check :
        Helpful Hints!
        We offer great products and service but in some small cases channels or complete service might buffer to reset. Here are some helpful hints to minimize buffering:
        Verify that you are receiving good to great wifi service in the areas you are planning to have your devices (firestick, firetv or Android box) unless you are planning to hard wire your device. You can verify how strong is your service by using 1 of many free services or apps EX:
        If your channels are not working please troubleshoot your modem as most times its an issue with your modem or wifi. 
        If you continue to have any issues with one or your complete subscription please email us at